1. Introduction

Floormen ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

Personal Information

When you register for an account, we collect:

• Name and email address
• Phone number (optional)
• Company name and business address (optional)
• Payment information (processed securely by our payment provider)

Business Data

Through your use of the Service, you may store:

• Client contact information and addresses
• Project details and notes
• Quotes, invoices, and financial records
• Photos and documents
• Time tracking and expense data

Automatically Collected Information

• Device information and browser type
• IP address and location data
• Usage patterns and feature interactions

3. How We Use Your Information

We use the collected information to:

• Provide and maintain the Service
• Process transactions and send related information
• Send administrative messages and updates
• Respond to enquiries and provide customer support
• Improve and develop new features
• Detect and prevent fraud or security issues
• Comply with legal obligations

4. Data Sharing

We do not sell your personal information. We may share data with:

• Service Providers: Third-party companies that help us operate the Service (hosting, payment processing, email delivery)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organisational measures to protect your data, including:

• Encryption of data in transit (HTTPS/TLS)
• Secure password hashing
• Regular security assessments
• Access controls and authentication

6. Data Retention

We retain your data for as long as your account is active or as needed to provide services. After account deletion, we may retain certain data for legal or business purposes for a limited period.

7. Your Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the right to:

• Access: Request a copy of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data ("right to be forgotten")
• Restriction: Request limitation of processing
• Portability: Request transfer of your data in a portable format
• Objection: Object to processing based on legitimate interests

To exercise these rights, contact us at the email below.

8. Cookies

We use essential cookies to maintain your session and remember your preferences. These cookies are necessary for the Service to function and cannot be disabled.

9. Third-Party Links

The Service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

10. Children's Privacy

The Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at:

Email: privacy@floormen.co.uk